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Customer Satisfaction Survey – FleetHigh Touch2022-06-06T14:42:05-05:00

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Home » Forms » Customer Satisfaction Survey – Fleet

Customer Satisfaction Survey – Fleet

Fleet Operations - Customer Satisfaction Survey

"*" indicates required fields

Please tell us the date you purchased the vehicle.

MM slash DD slash YYYY

VEHICLE CONDITION

Please describe your vehicle's condition using the scale provided*

On a scale of 5=Excellent quality to 1=poor quality

	(5) Excellent	(4) Above Average	(3) Average	(2) Below Average	(1) Poor
Exterior paint, bodywork and glass
Interiors including the carpet, seat and dash
Services performed prior to delivery, including fluids, filters, tires, brake, etc.
What is the mechanical condition of the vehicle since you have placed it into service

Comments/Explaination

SALES EXPERIENCE

Please tell us the vehicle's condition*

	Yes	No
Were you able to obtain the vehicle of choice (color, model, etc.) to meet your needs?
Did our sales staff provide the necessary information to aid you in selecting the best vehicle for your agency?
Was our sales staff knowledgeable and courteous?
Were your documents prepared accurately and on time?
Was your vehicle ready when promised?

What was the length of time needed to prepare your vehicle for delivery?

Less than one week

1-2 weeks

Over 2 weeks

Comments/Explaination

YOUR AGENCY NEEDS

Was this your first vehicle purchased through KHP Fleet Operations?

Yes

No

If no, how many vehicles were purchased previously?

Do you plan to purchase vehicles from the KHP in the future?

Yes

No

Maybe

What type of vehicle(s) might you purchase in the future?

Check all that apply:

Dodge Charger

4x2 Pickup

4x4 Pickup

Police Sport Utility with Eco-Boost

Sport Utility 4x4

Other

If OTHER selected, please explain:

What colors would you like to have available?

What equipment options would you like to have?

Check all that apply:

Power Windows

Power Seats

Power Door Locks

AM/FM Radio

Bucket Seats

Bench Seats

Light Bar

Slick Top

Inside Cabin Lights

Push Bumper

Gun Racks

Video Camera

Seat Covers

Remote Keyless Entry

Spotlight

Other

If OTHER selected, please explain:

Additional Comments

CONTACT INFORMATION

Name

Agency

Date of Purchase

MM slash DD slash YYYY

Receive an email copy of this form.

Receive an email copy of this form.

Email address

This field is not part of the form submission.

Comments

This field is for validation purposes and should be left unchanged.

Δ

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